Policy Information

Refund Policy

This page summarizes the donation refund and website privacy information provided in the reference policy document shared for this request.

Donation Refunds

We are grateful for every donation made in support of our work. Donations are generally treated as non-refundable. If you made an error while donating or changed your mind, please contact us as soon as possible to discuss a refund request.

Approved refunds are returned using the original method of payment. If the donation was made by credit card, the refund will be credited back to that same card.

Recurring Donation Cancellation

Ongoing gifts help sustain long-term impact, and we deeply value recurring support. If you need to cancel a recurring donation, please notify us immediately so we can process the cancellation.

Privacy Policy

1. Information We Collect

When you visit the website, information may be collected in two ways: details you voluntarily provide and general website usage information gathered while users browse the site.

2. Information You Choose to Provide

Personal information may include your email address, mailing address, phone number, and other details you submit for correspondence, estimates, surveys, or similar interactions.

3. Website Use Information

The site may use cookies and web server logs to collect aggregated information such as visit dates, pages viewed, time spent on the site, and referring websites.

4. How Information Is Used

Information may be used to administer operations, provide customer service, deliver products or services, and occasionally notify users about website updates, services, or offers. Users may opt out of promotional offers.

5. What Cookies Are

Cookies are small data files stored by a web browser that help a site recognize a returning device and make online interactions smoother and more personalized.

6. How Cookie Information Is Used

Cookie and server-log data help improve website design, usability, capacity planning, and general service quality. These tools are not used to capture personal email addresses or directly identify individual visitors.

7. Notice of New Services and Changes

Users may occasionally receive notices about important website changes, new services, or special offers, with an opportunity to opt out of such communications.

8. Secure Transmission of Information

Confidential credit card information submitted through the website is encrypted before transmission. Regular email may not be secure, so sensitive data should not be sent by unsecured email.

9. Protection of Information

Security tools, periodic policy reviews, and controlled employee access are used to help protect collected information from unauthorized access, disclosure, loss, or misuse.

10. Access and Corrections

You may request access to personally identifiable information collected online and maintained in the database by contacting us through the website contact form.

11. Disclosure to Outside Parties

Aggregate information such as sales or traffic patterns may be shared with affiliates or reputable third parties, but this generally does not include personally identifying information unless otherwise stated in the policy.

12. Legally Required Disclosure

Information may be disclosed when required by law or when believed necessary to protect legal rights.

13. Permission to Use Materials

Materials on the website may be downloaded or stored for personal use only. Any reproduction, transmission, display, or editing beyond personal use requires express written permission.

Source content adapted from the reference document provided for this page: Donation Refund Policy PDF.